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Houston OEM Emergency Alerts
Get official alerts from the City of Houston for emergencies, evacuation orders, shelter-in-place notices, and storm warnings during any disaster event.
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Ready.gov Planning Center
Access federal guides, printable forms, checklists, and preparedness planning resources for homes, businesses, pets, and special needs.
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Houston 311 Damage Reporting
Report debris, outages, leaks, road issues, missed trash, and unsafe conditions. Use the city’s official website or mobile apps for responsive handling.
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Shelter Locator & Map
Find open, accessible, and pet-friendly emergency shelters throughout Houston and Harris County immediately after disaster strikes.
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Food & Water Distribution Centers
Locate food pantries, supply centers, and distribution sites open in Houston during emergencies.
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Power & Public Charging Sites
Find generator-powered charging stations, cooling centers, and backup power locations citywide.
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Powered Locations & Generator Sites
Use the outage map to identify areas with electricity; use Whataburger and similar apps to find open (and likely generator-powered) nearby restaurants or cooling stations.
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Medical Services During Disaster
Find nearby emergency rooms, clinics, urgent care centers, and pharmacy access for residents during a disaster.
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Transportation & Evacuation
Access real-time Houston METRO alerts, ADA transport requests, evacuation routes, and local rideshare options during a disaster or weather event.
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CERT Volunteer & Training Center
Join the Community Emergency Response Team to participate in hands-on disaster drills, training courses, and community assistance programs.
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FEMA, Insurance & Legal Aid
Apply for disaster cash assistance, file insurance claims, and access free legal support after a disaster.
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Organize Documents Online
Store and secure medical, insurance, and critical home documents for easy access post-disaster.
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Senior & Disability Solutions
Locate accessible emergency shelters, special transportation options, and home check-in services for seniors and people with disabilities.
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Pet-Friendly & Animal Shelters
Find disaster shelters and animal response teams for household pets and livestock during emergencies.
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Disaster Mental Health Support
Access Houston crisis hotlines, free counseling, and family support services for adults and children impacted by disasters.
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Local Mutual Aid Networks
Find local grassroots, faith-based, and neighborhood aid groups for food, shelter, supplies, and relief.
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Redeem The Light Help Desk
Submit urgent help requests for critical needs such as food, transportation, shelter, medical care, and more.
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PUCT - Power & Utilities
File consumer complaints regarding electricity, water, phone companies, and other utilities in Texas.
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City of Houston Complaints
Submit complaints about housing, disaster recovery, or other city services through Houston's official portal.
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Houston Health Department
Report public health and sanitation problems, or submit permit questions and complaints to the main city health department.
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Harris County Stormwater
Report illegal dumping, drainage concerns, flooding, or water-related property issues in Harris County for rapid inspection.
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FEMA Civil Rights Complaints
Report discrimination or mistreatment while seeking FEMA disaster aid or at official FEMA disaster shelters.
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FCC Communications Complaints
Report cellphone, emergency communications, robocalls, or internet problems to the Federal Communications Commission.
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CFPB Financial Complaints
Report fraud, mishandling, or abuse by banks, lenders, or insurance companies to the Consumer Finance Protection Bureau.
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US DOJ Disaster Fraud
Report disaster-related fraud, corruption, or misuse of aid to the National Center for Disaster Fraud from the US Department of Justice.
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Military Hotlines
Report military-related fraud, retaliation, or misconduct through the Department of Defense Inspector General hotline.
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City Functions A to Z
Browse a directory of all Houston city services and programs. Quickly locate the right department for your needs, from adaptive sports to parks, public health, animal services, and more.
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311 Case Status Lookup
Look up Houston 311 cases instantly by entering your case number, street address, or email to view submitted issues or responses.
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US Fish & Wildlife Reporting
Report endangered or threatened species, and request ecological review for farmland, natural areas, or property in Houston, Galveston, Harris County, and surrounding regions.
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Texas Parks & Wildlife Endangered Species
Explore Texas's endangered species lists, reporting guides, and assessment tools for landowners, conservationists, and agriculturalists.
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Wildlife Center of Texas (Houston SPCA)
Report or bring injured, sick, or endangered wildlife for professional treatment and advisement in Greater Houston.
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Galveston County Animal Services
Access animal control, report wildlife, and receive support for endangered animals in Galveston County.
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Harris County Homestead/Ag Exemption
Download agricultural and homestead exemption applications for Harris County property owners. Includes eligibility info, forms, and submission process.
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Texas Comptroller Ag/Timber Exemption
Register for an Ag/Timber Number for tax-exempt agricultural and timber purchases in Texas. Use this for property or business activities state-wide.
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Texas Law Help: Homestead Exemption
View guides, requirements, and frequently asked questions regarding homestead exemptions across all Texas counties.
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Ag Exemption: Step-by-Step Guide
Instructions, eligibility info, and county-specific process for securing a Texas agricultural exemption for rural or farm property.
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The Woodlands Homestead Application
Download the current homestead exemption application for properties in The Woodlands and Montgomery County.
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George R. Brown Flood Relief Center
Major emergency shelter and supply hub activated during floods and severe weather. Provides shelter, food, water, and support services for evacuees and those affected by disasters in Houston.