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Houston OEM Emergency Alerts
Official city alerts, shelter status, and evacuation notices. Check for real-time, official emergency updates every major disaster.
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Ready.gov Planning Center
Federal guides, forms, and checklists to organize your storm, flood, freeze, and tornado preparedness for home, business, and pets.
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Houston 311 Damage Reporting
Report debris, outages, water leaks, and unsafe road conditions. Instant upload via portal or mobile apps for iOS/Android.
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Shelter Locator & Map
Find city/county/Red Cross shelters—ADA accessible and pet-friendly—using live map feeds after any disaster.
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Food & Water Distribution Centers
Locate open pantries and meal centers across Houston. Includes faith-based, mutual aid, and disaster-only locations.
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Power & Public Charging Sites
Find live map of generator-powered charging sites, cooling stations, and public backup power for community safety during outages.
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Medical Services During Disaster
Find open ERs, clinics, urgent cares, and pharmacies. Direct link for Harris Health emergency care and accessibility info.
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Transportation & Evacuation Info
Real-time Metro bus/rail updates, evacuation routes, and rideshare options for mobility and vulnerable population support.
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CERT Volunteer & Training Center
Learn how to join or train for Community Emergency Response Teams (CERT)—block captain programs, hands-on drills, and gear for Houston residents.
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FEMA, Insurance & Legal Aid
Apply for aid, file claims, and get free help with insurance, property documentation, and urgent legal relief post-disaster.
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Organize Documents Online
Store and access vital records, insurance, contacts, and medical/ownership info securely online for stress-free claims.
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Senior & Disability Solutions
Get help with accessible shelters, specialized medical transport, senior check-ins, and local disability advocacy support.
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Pet-Friendly & Animal Shelters
Find animal response teams, pet foster programs, and city-coordinated disaster pet sheltering locations.
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Disaster Mental Health Support
Access free crisis counseling, Houston mental health hotlines, and child/adult disaster support teams.
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Local Mutual Aid Networks
Connect with grassroots, faith, and neighborhood volunteer groups ready to help with food, housing, and supply distributions in real time.
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Redeem The Light Help Desk
Track urgent help requests and get direct, live support by local volunteers. Use the request tracker or email for immediate help during disaster conditions.
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PUCT - Power & Utilities
When your electric, water, or phone company won’t resolve service issues, file a formal complaint with the Public Utility Commission of Texas (PUCT).
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City of Houston
Submit complaints about housing, disaster recovery, or city services to Houston’s official Housing & Community Development portal.
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Houston Health Department
Report health, safety, or permit violations to the city’s main health complaints and feedback center.
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Harris County Stormwater
Report flooding, illegal dumping, or runoff problems in Harris County for inspection and follow-up.
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FEMA Civil Rights & Disaster Complaints
If you experience discrimination, unfair treatment, or rights violations while seeking FEMA disaster assistance, file directly with FEMA.
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FCC - Communications Issues
Have problems with cell, cable, internet, or robocalls? Report consumer and emergency comms issues to the FCC.
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CFPB - Financial Problems
Report fraud, abuse, or mishandling by banks, lenders, or insurers to the Consumer Finance Protection Bureau (CFPB).
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US DOJ - Disaster Fraud
Suspect corruption, fraud, or abuse related to disaster recovery or relief? Report to the National Center for Disaster Fraud at the Dept. of Justice.
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Military Hotlines
Report fraud, abuse, waste, or retaliation if you are active duty, a veteran, or family member, via the Department of Defense inspector general hotline.
